Contact Support

Contact Support

Our support team is here to help with any questions or issues you encounter using TalkDoc.

Email Support

Support Email: support@ourthinktank.com

We respond to all support inquiries within 24 hours. When contacting support, please include:

• A description of your issue or question
• Your device type (iPhone, iPad, Android phone, etc.)
• Your TalkDoc version (check in Settings or About)
• Any error messages you encountered (screenshot if possible)
• Steps you’ve already tried to resolve the issue

Before You Contact Support

Check these resources first. Your issue may already be addressed:

• Troubleshooting Guide: See Voice Recognition Issues and Document Generation Errors for solutions to common problems
• Common Questions: Check Common Questions for answers to frequently asked questions
• Documentation: Browse the full TalkDoc documentation to learn more about features and how to use them

Bug Reports

If you’ve encountered a bug in TalkDoc, please report it by emailing support@ourthinktank.com with:

• Title: A brief description of the bug (e.g., “Voice recording stops unexpectedly”)
• Steps to reproduce: Detailed steps to consistently trigger the bug
• Expected behavior: What you expected to happen
• Actual behavior: What actually happened
• Device and version: Device type and TalkDoc version
• Screenshots: Any relevant screenshots showing the issue

Feature Requests

We’d love to hear your ideas for improving TalkDoc. Send feature requests to support@ourthinktank.com with:

• A clear description of the feature you’d like to see
• Why this feature would be useful
• Any additional context or examples

Social and Community

Stay updated on TalkDoc news and announcements by visiting our website and community channels (if available).

For the fastest support, please email support@ourthinktank.com with your specific issue or question. We look forward to helping you!