Voice Recognition Issues

Troubleshoot voice recording and speech recognition problems in TalkDoc.

Last updated April 9, 2026

If TalkDoc is having trouble recording your voice or recognizing what you’re saying, try these troubleshooting steps.

Microphone Permissions

TalkDoc requires microphone access to record voice notes. If you haven’t granted permission or accidentally denied it, follow these steps:

**Tip:** If you see a message saying "Microphone access denied," you've likely denied permission in the past. Follow the steps above to enable it.

If your voice is being recorded but the speech recognition is failing or producing incorrect results:

Excessive background noise is the most common cause of poor speech recognition. To improve accuracy:

Move to a quieter location if possible
Speak clearly and at a normal pace
Avoid recording in noisy environments like traffic, construction sites, or crowded rooms
If recording in a noisy environment is unavoidable, speak more slowly and deliberately

**Tip:** Read [Voice Recording Tips](../using-talkdoc/voice-recording-tips.md) for best practices on achieving clear voice recordings.

If you tap the microphone button but no audio is being recorded:

Check microphone hardware: Ensure the microphone on your device is not physically blocked (e.g., by a protective case)
Test microphone: Use the Voice Memos app (iPhone) or Recorder app (Android) to verify your microphone works
Restart TalkDoc: Close the app completely and reopen it
Restart your device: Power off and power on your phone or tablet
Reinstall TalkDoc: If the issue persists, delete and reinstall the app from the app store

If TalkDoc is recording audio but the transcription is inaccurate:

Speak clearly: Enunciate your words and avoid mumbling
Use guided prompts: Follow the guided prompts feature, which provides structure and can improve recognition accuracy
Record in quiet: Move to a quieter environment if possible
State key information clearly: Spell out names, dates, and numbers (e.g., “The date is April ninth, twenty twenty-six”)

If none of these steps resolve your voice recognition problems, please contact support with details about what you’re experiencing.